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Frequently Asked Questions
Yes, you can deposit skins through Skinsback to get a balance.
Your balance can only be spent opening cases. You are able to withdraw skins in the Skin Cashout.
You can trade the skins you won in the cases for the skins you want and get them on your Steam account.
It is possible that the items you won in the cases are not in stock so you need to trade them for skins we have in stock.
Our offering of skins is constantly changing, so you can always find something you like.
You will receive a trade offer on your Steam account for each skin almost instantly.
Skin prices fluctuate based on market demand and rarity. The value in the case is an estimate, but the actual trade value can vary.
Unaccepted trade offers will expire after a set period. Any skins not claimed will be refunded to your GGCASE balance.
Sometimes a deposit could have delays before it gets completed. If not instant it should be available within 5 to 10 minutes. If it is taking longer than expected please contact [email protected] and we will help with your deposit.